On Dream11 Responsible Gaming

What does responsible gaming mean?

Responsible gaming means keeping gaming a source of enjoyment and never letting it become a problem. At Dream11, responsible gaming is a way of life — not just a rule.

We believe that every player, when given the right information and the right tools, can make healthy decisions on their own. That's why Dream11 provides all its members with full gaming control features — free of charge, with no delays.

Responsible gaming is built on three core areas of awareness: Budget Awareness (how much you spend), Time Awareness (how long you play) and Emotional Awareness (what state of mind you're in when you play). Stay mindful of these three things and gaming will always be enjoyable.

How to Build Healthy Gaming Habits

Building responsible gaming habits requires following a few simple but effective rules. Dream11 encourages every new player to develop these habits from the very start:

• Set a fixed budget before you start and stick to it strictly.
• Avoid placing more bets in an attempt to recover money you've lost.
• Set a time limit before you start playing and use an alarm to keep track.
• Avoid playing when you're feeling stressed, depressed, or angry.
• Take regular breaks — at least 15 minutes of rest for every hour of play.
• Don't treat gaming as a solution to financial problems.
• Never game with borrowed money or by dipping into your savings.
• Don't spend time that's meant for family or work on gaming.

Dream11 Limit-Setting Tools

Dream11 gives you several powerful limit-setting tools on your account. To activate them, go to your account settings or contact support:

• Deposit Limit: Set a maximum deposit amount per day, week, or month. Decreasing your limit takes effect immediately; requests to increase it require a 7-day waiting period.
• Bet Limit: Set your own cap on the maximum amount you can wager within a given period.
• Loss Limit: If your losses reach the set amount, your gaming will automatically stop.
• Session Limit: Set a limit on how long you can play in a single session.
• Reality Check: Dream11 will periodically remind you how long you've been playing.

Self-Exclusion: When You Need a Break

Sometimes the bravest move is to step away. Dream11's self-exclusion program gives you that option — no questions asked, in complete confidence.

Activating self-exclusion will block your access to all Dream11 games and services. You will also stop receiving promotional emails and bonus offers.

• Temporary Break: For 1 day, 1 week, 1 month, or 6 weeks.
• Medium-term: For 6 months or 1 year — funds cannot be withdrawn until the period expires.
• Permanent Exclusion: If you feel that gaming should no longer be part of your life, choose this option.

Protection of Minors

Dream11 strictly prohibits anyone under 18 from registering or playing. Age is verified when each new account is created and reconfirmed during the KYC process.

If you have children or teenagers at home, we recommend taking the following steps:

• Use parental control software on your devices.
• Never save your password on your Dream11 account.
• Keep mobile phones and computers out of children's reach.
• If you suspect anything, contact support right away — we'll act quickly.